Experience: 10+ years experienced in administration/implementation/configuration of an ITSM solution in medium to large organization.
10 + years experience in administration/implementation/configuration of ServiceNow in the areas of ITSM, ITBM, ITOM (not limited to) and Scoped Application solution.
Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations, Converting Business Requirements into Technical Solutions.
Lead at least a couple of Implementation projects in different ServiceNow modules including Scoped applications and 1 complete Implementation lifecycle for ServiceNow.
ServiceNow custom application design and development experience.
Past work experience with industry leading providers of ITSM tools.
About the Role
Responsible for handling a team of ServiceNow resources, providing necessary guidance for Implementation, Integration, Data transfer, Support and Development including enhancement requests.
Responsibilities
Required Skills
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