Job Description

Job Description / Key Responsibilities

• Follow all documented management system procedures.
• Gather, analyze, and interpret statistical data related to production quality.
• Prepare PPAPs and other customer-required submissions including drawings, reports, and supporting documentation.
• Investigate and respond to customer complaints in a timely and professional manner.
• Perform incoming inspection of raw materials and outsourced processed parts.
• Conduct final inspections on production parts when required.
• Segregate and label non-conforming materials and parts to ensure proper identification and control.
• Test products for dimensions, performance, visual, and mechanical characteristics; accurately record test data.
• Perform destructive and non-destructive tests on materials or products to measure performance and material characteristics.
• Manage gage calibration and tracking, ensuring proper gages are provided to machine operators.
• Utilize statistical process control (SPC) techniques as needed.
• Support training of new employees and cross-training of existing team members.
• Perform other duties and special projects as assigned by upper management.

Organizational Relationships

Reports To: General Manager

Education & Experience

• Demonstrated ability to apply logical thinking to a wide range of practical problems.
• Strong written and verbal communication skills.
• Experience: 2–5 years of production quality or technical experience.

Physical Demands

• Standing and/or sitting for long periods.
• Lifting up to 50 lbs as needed.

Training Requirements

• On-the-job training provided.
• Training needs reviewed annually to ensure continued compliance and skill development.

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